New York State is suing the international money transfer company MoneyGram for multiple consumer violations. New York Attorney General Letitia James and the Consumer Financial Protection Bureau filed a lawsuit on behalf of residents today, Thursday, April 21, 2022. MoneyGram International, Inc. and MoneyGram Payment Systems, Inc. allegedly repeatedly violated consumer protection laws in the state.
The Attorney General is accusing MoneyGram of failing to deliver money to recipients in a timely manner or provide a refund to consumers when their transfers were delayed. These practices unfairly impacted the state’s immigrant population who used the company’s services to send money back to their native lands to family members and loved ones. The suit claims that MoneyGram did not accurately communicate with New York consumers about when their money transfers would be delivered and kept…